Question 1

What services does AceOrbit Marketing offer?

Accepted Answer

We specialize in three core services: Custom Web Design for contractors and service businesses, AI Voice Receptionist for 24/7 phone answering and appointment booking, and uSPO (Search Box Optimization) to help you dominate local search results.

Question 2

Who is your ideal client?

Accepted Answer

We work primarily with contractors and local service businesses who want to win more jobs through better marketing. This includes plumbers, electricians, HVAC companies, landscapers, home remodelers, and similar service providers.

Question 3

How long does it take to build a website?

Accepted Answer

Most websites are completed within 2-4 weeks, depending on complexity and content readiness. We pride ourselves on fast turnaround times without sacrificing quality.

Question 4

Do you provide website hosting and maintenance?

Accepted Answer

Yes! All our web design packages include hosting, security, and ongoing maintenance. You'll never have to worry about technical issues or updates.

Question 5

Will my website be mobile-friendly?

Accepted Answer

Absolutely. Every website we build is fully responsive and optimized for all devices - desktop, tablet, and mobile. With most searches happening on mobile, this is non-negotiable.

Question 6

How does the AI Voice Receptionist work?

Accepted Answer

Our AI Voice Receptionist answers your business phone 24/7, qualifies leads, answers common questions, and books appointments directly into your calendar. It sounds natural and can handle multiple calls simultaneously.

Question 7

Can the AI handle complex questions?

Accepted Answer

The AI is trained on your specific business information and can handle most common customer questions. For complex situations, it can collect information and schedule a callback with your team.

Question 8

What's the difference between AI Voice Receptionist and AI Appointment Setter?

Accepted Answer

The AI Voice Receptionist answers incoming calls in real-time. The AI Appointment Setter proactively follows up with leads via text and email to book appointments. Many clients use both for maximum coverage.

Question 9

What are your payment terms?

Accepted Answer

For web design projects, we typically require 50% upfront and 50% upon completion. AI services are billed monthly. We accept all major credit cards and ACH transfers.

Question 10

Do you offer payment plans?

Accepted Answer

Yes! We offer flexible payment plans for web design projects. Contact us to discuss options that work for your budget.

Question 11

Is there a contract for AI services?

Accepted Answer

Our AI services are month-to-month with no long-term contract required. We believe in earning your business every month through great results.

Question 12

What kind of support do you provide?

Accepted Answer

All clients receive ongoing support via email, phone, and our client portal. Response times are typically within 24 hours for non-urgent matters and same-day for urgent issues.

Question 13

Can you help with content and copywriting?

Accepted Answer

Yes! We provide professional copywriting services to ensure your website communicates effectively and converts visitors into customers.

Question 14

Do you provide training on how to use my new website?

Accepted Answer

Absolutely. We provide comprehensive training and documentation so you can easily update content, add blog posts, and manage your website independently.

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